Effective Date: April 5, 2026
At AbsoluteFontaineSurvival, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, when it may be shared, and your rights regarding your information when you visit or shop on our website.
By using this website, you agree to the practices described in this Privacy Policy.
1. Who We Are
This website is operated by AbsoluteFontaineSurvival.
If you have any questions about this Privacy Policy or how your information is handled, you can contact us through our Contact page.
2. Information We Collect
We may collect the following types of personal information when you use our site:
Information you provide directly
This may include:
- Your name
- Billing address
- Shipping address
- Email address
- Phone number
- Payment-related details (processed securely by third-party payment providers)
- Account login details (if you create an account)
- Messages or inquiries you send through our contact forms or support channels
Information collected automatically
When you browse our site, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on pages
- Referral source
- Basic shopping behavior (such as cart activity or product views)
This data may be collected through cookies, analytics tools, pixels, and similar technologies.
3. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Ship products to you
- Send order confirmations and shipping updates
- Respond to customer service inquiries
- Improve our website, products, and customer experience
- Detect fraud, abuse, or unauthorized activity
- Comply with legal or tax obligations
- Send marketing emails or promotions only where permitted or where you have subscribed
4. Payments
We do not directly store your full payment card information on our website.
Payments may be processed by secure third-party payment providers such as:
- Stripe
- Square
- PayPal
- Other payment gateways that may be added in the future
These providers handle payment information according to their own privacy and security policies.
5. Accounts and Orders
If you create an account on our site, we may store your account details and order history so you can:
- Log in more easily
- Track orders
- View past purchases
- Manage your account information
You are responsible for keeping your login credentials secure.
6. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve your experience and help the site function properly.
Cookies may be used for:
- Essential website functionality
- Shopping cart and checkout features
- Remembering preferences
- Analytics and traffic measurement
- Marketing and advertising purposes
Depending on your location, you may be shown a cookie consent banner allowing you to manage certain cookie preferences.
You can also control cookies through your browser settings.
7. Analytics and Marketing Tools
We may use third-party tools to understand site performance and improve marketing. These tools may collect browsing and usage data.
This can include tools such as:
- Google Analytics
- Meta / Facebook Pixel (if added)
- Email marketing integrations
- Other analytics, advertising, or conversion tracking tools
These services may use cookies or similar technologies to help us understand website traffic, shopping behavior, and ad performance.
8. Email Marketing
If you subscribe to our emails, create an account, begin checkout, or make a purchase, we may send you transactional or marketing communications where permitted by law.
This may include:
- Order emails
- Shipping notifications
- Cart reminders
- Product updates
- Promotional emails
You can unsubscribe from marketing emails at any time using the unsubscribe link in the email.
9. Comments, Reviews, and User Content
If you leave comments, reviews, or other public content on our website, that content may be visible to others.
Please avoid posting sensitive personal information in public areas of the site.
10. Embedded Content and Third-Party Services
Pages on this site may include embedded content or links to third-party websites, services, or social media platforms.
These third parties may collect data about you according to their own privacy policies. We are not responsible for the privacy practices of external websites or services.
11. Who We Share Information With
We do not sell your personal information.
However, we may share information when necessary with trusted third parties that help us operate the business, such as:
- Payment processors
- Shipping and delivery providers
- Website hosting providers
- Email and marketing service providers
- Analytics and advertising platforms
- Fraud prevention or security services
- Legal or regulatory authorities where required by law
We only share the information reasonably necessary for those purposes.
12. Data Retention
We keep personal information only as long as reasonably necessary for:
- Order fulfillment
- Customer support
- Tax, accounting, and legal recordkeeping
- Fraud prevention and security
- Business operations
If you create an account, we may retain your account information until you request deletion, unless we are required to keep certain records for legal or operational reasons.
13. Security
We take reasonable steps to protect your personal information using administrative, technical, and website security measures.
However, no website, internet transmission, or storage system can be guaranteed 100% secure. By using this site, you acknowledge that you provide information at your own risk.
14. Your Rights
Depending on where you live, you may have rights regarding your personal information, including the right to:
- Request access to your personal data
- Request correction of inaccurate information
- Request deletion of your personal data
- Withdraw consent for certain data uses
- Request information about how your data is used
If you would like to make a privacy-related request, please contact us through our Contact page.
15. Children’s Privacy
This website is not intended for children under the age of 13 (or the minimum age required in your jurisdiction), and we do not knowingly collect personal information from children.
16. International Visitors
If you access this website from outside Canada, please note that your information may be processed or stored in countries where our service providers or hosting providers operate.
By using this website, you understand that your information may be transferred and processed outside your local jurisdiction.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, services, tools, legal requirements, or business practices.
Any updates will be posted on this page with a revised effective date.
18. Contact
If you have questions about this Privacy Policy or want to make a privacy-related request, please contact us through our Contact page on the website.